FAQ’s
Frequently Asked Questions
You do not need to create an account to place an order on our website. We allow guest checkout for your convenience. However, creating a customer account offers benefits like easier checkout, ability to save payment methods, track orders, and receive exclusive offers.
Creating an account is easy! Just click the "Create Account" link at the top of our website. Enter your name, email address, and create a password. You can then save your shipping/billing addresses and payment methods for faster checkout.
Simply browse our collection, click on items you wish to purchase, select your size/color, and click "Add to Cart". Once you've added all desired items, click the cart icon and proceed to checkout. You can checkout as a guest or sign into your account.
If you have any issues adding an item to your cart, please first try clearing your browser's cache and cookies. If that doesn't resolve it, contact our customer support team so we can further troubleshoot the issue.
We accept all major credit cards including Visa, Mastercard, American Express and Discover. You can securely save your card information in your account for easy checkout. We also accept other major digital wallets.
You can modify or cancel an order provided it has not already been processed for shipment. Simply contact our customer support team as soon as possible with your order number.
On the checkout page, you'll see a field to enter any promotional codes before finalizing your order. Make sure the code is valid and applies to the items in your cart. Only one code can be used per order.
Once your order is successfully placed, you'll receive an order confirmation email with all the details like items purchased, shipping address, and tracking information once shipped. You can also view your order status by signing into your account.